Frequently Asked Questions
Everything you need to know about commissioning a custom rug.
Most custom rugs take 2–6 months depending on complexity. We provide an estimated timeline with your quote.
Custom rugs typically start from $3,000 for smaller pieces and scale based on size, materials, and knot density. Most commissions sit between $5,000 and $12,000. We provide a detailed quote after your consultation so there are no surprises.
We require a 50% deposit to begin commissioning your rug. The remaining balance is due before shipping. Deposits are made via a secure Stripe payment link.
Our rugs are made from hand-spun Afghan wool, often sourced from Ghazni province, renowned for its quality. We use natural and vegetable-based dyes for lasting colour.
Every rug is handwoven in Afghanistan by master weavers, continuing centuries-old traditions passed through generations.
Absolutely. You can provide sketches, photographs, or references and we'll work with our weavers to translate your vision into a finished piece.
We can produce rugs in virtually any size and shape: rectangular, square, round, or runner formats. Custom dimensions are our specialty.
We share progress photos during weaving so you can see your rug taking shape. Our consultation process ensures alignment before production begins. Full terms are outlined in our Terms of Commission.
Rugs are carefully packaged and shipped directly from Afghanistan to your door in Australia. Shipping is included in your quote.
Yes. We have a dedicated trade program with preferential pricing for interior designers, architects, and specifiers. Visit our Trade page or get in touch to learn more.